Privacy Policy

Last Updated: 6/24/2025

Introduction

BOT HOUSE LA ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our website and voice assistant services.

Voice Data Collection

Our website features an AI-powered voice assistant that allows you to interact with us through voice commands and conversations. When you use this service:

  • Voice Recordings: We record and store your voice interactions with our AI assistant
  • Transcripts: We create and store text transcriptions of your voice conversations
  • Usage Data: We collect technical information about how you interact with our voice assistant

How We Use Your Voice Data

We use your voice data for the following purposes:

  • AI Training: Voice recordings and transcripts are used to improve our AI assistant's performance and capabilities
  • Social Media Content: We may post voice transcripts and recordings on our social media channels for promotional and educational purposes
  • Marketing Materials: Voice interactions may be used in promotional content, videos, and marketing campaigns
  • Service Improvement: We analyze interactions to enhance our services and user experience
  • Quality Assurance: We review conversations to ensure our AI assistant provides accurate and helpful responses

Important: By using our voice assistant, you consent to your voice recordings and transcripts being saved, used for AI training purposes, and potentially shared publicly including on social media platforms. Do not share sensitive personal information during voice interactions.

Third-Party Services

Our voice assistant is powered by VAPI (Voice AI Platform). Your voice data may be processed by:

  • VAPI for voice processing and AI response generation
  • Cloud storage providers for data retention
  • AI training partners for model improvement

Data Retention

We retain voice recordings and transcripts indefinitely for AI training and improvement purposes. This data may be used to create better AI models and enhance user experiences across our platform.

Your Rights

You have certain rights regarding your personal information:

  • Access: You can request information about what data we have collected
  • Content Removal: If we post your voice content publicly and you want it removed, we will immediately take it down upon your request
  • Deletion: You can request deletion of your voice data (subject to our training and legal requirements)
  • Opt-out: You can choose not to use the voice assistant feature

To exercise these rights, please contact us at mika@bothousela.com.

Other Information We Collect

  • Website usage data and analytics
  • Device and browser information
  • IP addresses and location data
  • Cookies and similar tracking technologies

Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

BOT HOUSE LA
Email: support@bothousela.com